ORDER PROCESSING:

Enchanted Interiors products are made to order and will ship between 1-3 working days (Royal Mail 24) and 3-5 working days (Royal Mail 48).

If you require your order urgently please contact us as we may be able to accommodate urgent orders however this may incur additional costs towards delivery.

POSTAL AREAS:

We post to all areas of the United Kingdom. Royal Mail aim to deliver within 24 or 48 hours for deliveries within the UK and 10 working days for International destinations however this is not guaranteed.  

UK Mainland Delivery Options: 

Royal Mail 1st Class (samples) with the aim for a Next Day Delivery

Royal Mail 48 (standard) with the aim for delivery within 2-5 working days.

Royal Mail 24 with the aim for a Next Day delivery.

Non UK Mainland Delivery Options:

Royal Mail 1st Class (samples) with the aim for delivery within 2 working days.

Royal Mail 48 (standard) with the aim for delivery within 2-5 working days.

Royal Mail 24 however please allow 2 days for delivery.

International Delivery Options:

We post to most countries outside of the UK via Royal Mail International Tracked Delivery Service.  Delivery can take from 2-6 weeks to arrive. If you are concerned that you have not received your delivery within the expected timescales please do come back to us and we will investigate your queries with Royal Mail on your behalf.

IMPORTANT NOTE: Some countries outside of the UK will be requested to pay import taxes and/or VAT at the point of delivery by your local postal service. It is the responsibility of the customer to check prior to ordering and pay any customs charges due on delivery.  

RETURNS:

If for any reason you are not completely satisfied, please contact us within 2 days of receiving your order.  Enchanted Interiors offer a no quibble, 100% satisfaction guarantee on all our nursery wall decals, prints and lampshades which are returned in a resaleable condition.  To request full details on how to return any items in your order please contact us by clicking here with your order number.

We hope that you will be very happy with your purchase. However should there be a problem please contact us immediately. Enchanted Interiors grows on reputation and recommendation so we will do our up most to ensure that any queries are dealt with efficiently.