Please allow 3-5 working days for dispatch.

 UK Shipping:

Please note regardless of which shipping option you choose it still takes 1-3 working days to process your order.  We do prioritise Royal Mail 24 orders with the aim to dispatch next day. You can find more details below on our order processing.

UK Mainland Delivery Options: 

£1.50 Royal Mail 1st Class (samples)

£3.95 (Standard) Royal Mail 48 with Tracking aim to deliver within 2-5 working days. Free shipping when spend over £50

£5.50 Royal Mail 24 with Tracking aim to deliver within 1-2 working days (this is not a guaranteed next day service)

Non UK Mainland Delivery Options:

£1.50 Royal Mail 1st Class (samples)

£3.95 Royal Mail 48 with Tracking aim to deliver within 2-5 working days.  Free shipping when spend over £50

£5.50  Royal Mail 24 with Tracking - aim to deliver within 1-2 working days (this is not a guaranteed next day service)

International Delivery Options:

Shipping costs are dependent on location and are calculated at checkout.

We post our wall stickers to most countries outside of the UK via Royal Mail International Tracked Delivery Service.  Royal Mail aim to deliver within 10 working days to most locations.

IMPORTANT NOTE: Some countries outside of the UK are now required to pay import taxes and/or VAT at the point of delivery by your local postal service. It is the responsibility of the customer to check prior to ordering and pay any customs charges due on delivery. 

 RETURNS:

Enchanted Interiors offers a 30 days no quibble returns on all items which are returned in a resalable condition.  Please note we do not accept returns of personalised or customised orders. Customers are responsible for the return cost. To request full details on how to return any items in your order, please contact us by clicking here with your order number. Click for more details on our Refund Policy

 ORDER PROCESSING:

Enchanted Interiors products are all made and processed to order in house.  Regardless of which shipping option is chosen, we aim to dispatch all orders within 1-3 working days. However during busy times of the year this may extend to 3-5 working days for standard shipping items.

If you require your order urgently please contact us as we may be able to accommodate urgent orders however this may incur additional costs towards delivery.

We hope that you will be very happy with your purchase. However should there be a problem please contact us immediately. Enchanted Interiors grows on reputation and recommendation so we will do our up most to ensure that any queries are dealt with efficiently.