ORDER PROCESSING:

Enchanted Interiors products are made to order and ship within 3-5 working days unless otherwise advised.

If you require your order urgently please contact us as we may be able to accommodate urgent orders however this may incur additional costs towards delivery.

POSTAL AREAS:

We post to all areas of the United Kingdom. Royal Mail aim to deliver within 24 or 48 hours for deliveries within the UK and 10 working days for International destinations however this is not guaranteed.  

UK Mainland Delivery Options: 

Royal Mail 48 (standard)

Royal Mail 24 with the aim for a Next Day delivery.

Non UK Mainland Delivery Options:

Royal Mail 48 (standard)

Royal Mail 24 however please allow 2 days for delivery.

International Delivery Options:

We post to most countries outside of the UK via Royal Mail International Tracked Delivery Service

If you are concerned that you have not received your delivery within the expected timescales please do come back to us and we will investigate your queries with Royal Mail on your behalf.

RETURNS:

If for any reason you are not completely satisfied, please contact us within 2 days of receiving your order.  Enchanted Interiors offer a no quibble, 100% satisfaction guarantee on all our nursery wall decals, prints and lampshades which are returned in a resaleable condition.  To request full details on how to return any items in your order please contact us by clicking here with your order number.

We hope that you will be very happy with your purchase. However should there be a problem please contact us immediately. Enchanted Interiors grows on reputation and recommendation so we will do our up most to ensure that any queries are dealt with efficiently.