Please appreciate that most of our products are made to order and are typically shipped within 3-5 working days unless otherwise advised.

Products affected by a longer delivery will say so in the description and we will endeavour to keep you updated.

If you require your order urgently please contact us as we may be able to accommodate urgent orders however this may incur additional costs towards delivery.

We pride ourselves on excellent customer service so if you are unhappy with your order please contact us and we will be happy to discuss this further.


We post to all areas of the United Kingdom.

UK Mainland: Items are either sent out by Royal Mail 48 (standard) or via a Royal Mail 24 with the aim for a Next Day Delivery unless otherwise mentioned.

Non UK Mainland: Items are either sent out by Royal Mail 48 (standard) or Royal Mail 24 however please allow 2 days for delivery unless otherwise mentioned

International: We post to most countries outside of the UK.  Items are either sent out by Royal Mail International Signed and Tracked Delivery Service or via an Express courier service

Royal Mail aim to deliver within 24 or 48 hours for the deliveries within the UK and 10 working days for International destinations however this is not guaranteed.  If you are concerned that you have not received your delivery within the expected timescales please do come back to us and we will investigate your queries with Royal Mail on your behalf.


All items are packaged specifically for their requirements for safe transit. 


We hope that you will be very happy with your purchase. However should there be a problem please contact me immediately if you are unhappy with your order to discuss a replacement or refund. Enchanted Interiors grows on reputation and recommendation so I will do my up most to ensure that any queries are dealt with efficiently.