ORDER PROCESSING UPDATE

We are currently experiencing high demand for our nursey wall sticker designs.  Unfortunately our order processing time has extended to up to 5 working days.

RM24 orders are given priority and will dispatch within 1-2 working days, RM48 orders within 3-5 working days.

Thank you so much for your understanding and for supporting my small business, I'm so grateful to you all.

Wendy

Regardless of which shipping option you choose please take into consideration the time it takes to process your order. We do prioritise Royal Mail 24 orders with the aim to dispatch next day however please find more details below on our expected turn around times.

 

SHIPPING

UK Mainland Delivery Options: 

Service      Cost      Estimated Delivery
1st Class £1.50 A4 Large Letter
RM48    £3.95 2-5 working days*       
RM24 £5.50 1-2 working days*

* Royal Mail 24 and 48 parcels are all sent tracked. Please note that Royal Mail aim to deliver within 24 or 48 hours however please not that this is not a guaranteed delivery service.

Non UK Mainland Delivery Options:

Service      Cost      Estimated Delivery
1st Class £1.50 A4 Large Letter
RM48   £3.95 2-5 Working Days*       
RM24 £5.50 1-2 Working Days*

* Royal Mail 24 and 48 parcels are all sent tracked. Please note that Royal Mail aim to deliver within 24 or 48 hours however please not that this is not a guaranteed delivery service.

International Delivery Options:

Shipping costs are dependent on location and are calculated at checkout.

We post our wall stickers to most countries outside of the UK via Royal Mail International Tracked Delivery Service.  Royal Mail aim to deliver within 10 working days to most locations.

IMPORTANT NOTE: Some countries outside of the UK are now required to pay import taxes and/or VAT at the point of delivery by your local postal service. It is the responsibility of the customer to check prior to ordering and pay any customs charges due on delivery. 

 RETURNS

Enchanted Interiors offers a 30 days no quibble returns on all items which are returned in a resalable condition.  Please note we do not accept returns of personalised or customised orders. Customers are responsible for the return cost. To request full details on how to return any items in your order, please contact us by clicking here with your order number. For full details on our Refund Policy please visit out terms and conditions. 

 ORDER PROCESSING

Enchanted Interiors products are ALL made and processed to order in house, here in the UK.  Regardless of which shipping option is chosen, we aim to dispatch all orders within 1-3 working days. However during busy times of the year the turn around times may be extended and an order processing update will be given.

If you require your order urgently please contact us as we may be able to accommodate urgent orders however this may incur additional costs towards delivery.

We hope that you will be very happy with your purchase. However should there be a problem please contact us immediately. Enchanted Interiors grows on reputation and recommendation so we will do our up most to ensure that any queries are dealt with efficiently.